Terms of Service

Please read these terms carefully before using our website or enrolling in our programs.

Last Updated: April 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Global MedPath Institute ("GMI," "we," "us," or "our") governing your use of our website, student portal, and educational services.

By Using Our Services, You Agree To:

  • These Terms of Service
  • Our Privacy Policy
  • Our Enrollment Agreement (for enrolled students)
  • Student Code of Conduct (for enrolled students)
  • All applicable federal, state, and local laws

Important: If you do not agree to these terms, you may not access or use our website or services. Enrolled students are also bound by a separate Enrollment Agreement that takes precedence for program-specific matters.

Our Services

Educational Programs

GMI offers phlebotomy technician training programs including:

  • 4-week intensive Phlebotomy Technician certification program
  • Classroom instruction in anatomy, safety protocols, and procedures
  • Hands-on clinical training with real patient interactions
  • Certification exam preparation
  • Career placement assistance

Program Changes: We reserve the right to modify curriculum, schedules, tuition, policies, and program requirements at any time. Material changes will be communicated to enrolled students with reasonable notice.

Website & Student Portal

Our website (globalmedpathinstitute.com) provides:

  • Program information and admissions details
  • Online application and inquiry forms
  • Access to the student portal (for enrolled students)
  • Educational resources and announcements
  • Enrollment processing capabilities

Third-Party Services

We utilize third-party platforms to deliver services:

  • Student Portal: Student management, communications, and records
  • Stripe: Payment processing and billing
  • Google Workspace: Email and document management

Use of these platforms is subject to their respective terms of service. We are not responsible for third-party service disruptions or policy changes.

Eligibility & Admissions

Minimum Requirements

To be eligible for our programs, you must:

  • Be at least 18 years of age
  • Possess a high school diploma or GED equivalent
  • Provide valid government-issued photo identification
  • Meet health requirements including current TB test results
  • Demonstrate English language proficiency sufficient for training

Application Process

1. Application Submission: Submit completed application with required documents.

2. Review: Admissions team reviews application and contacts qualified applicants.

3. Acceptance: Accepted applicants receive confirmation and enrollment agreement.

4. Enrollment: Sign enrollment agreement, pay tuition, and complete pre-enrollment requirements.

No Guaranteed Admission: Meeting minimum requirements does not guarantee acceptance. Admission is based on available space, qualifications, and program fit.

Tuition, Fees & Refunds

Program Costs

For current tuition information please contact admissions at admissions@globalmedpathinstitute.com or call (832) 557-2667.

Included in Tuition:

  • All instructional hours
  • Textbooks and study materials
  • Lab supplies and equipment access
  • Certification exam preparation materials
  • Job placement assistance

Not Included: Certification exam fees (paid directly to NHA), transportation to clinical sites.

Payment Terms

Tuition is due and paid in full prior to the first day of class. Payment options are discussed during the admissions process.

Accepted Payment Methods: Credit/debit card (Visa, Mastercard, Discover, American Express), ACH bank transfer, money order, cashier's check.

Refund Policy

This refund policy is established in accordance with Texas Workforce Commission regulations.

Cancellation Before Program Start

  • Written cancellation before first day: Full refund minus administrative fee not to exceed $100
  • No-show on first day: No refund

Withdrawal After Program Start

  • Less than 10% of program completed: 90% refund
  • 10% but less than 25% completed: 75% refund
  • 25% but less than 50% completed: 50% refund
  • 50% or more completed: No refund

Dismissal for Cause

Students dismissed for violation of policies, code of conduct, or failure to meet program requirements are not entitled to any refund.

Program Cancellation by GMI

If GMI cancels a program, students will receive a full refund of all tuition and fees paid. Refunds are issued within 30 days of withdrawal or dismissal.

Student Responsibilities

Academic Standards

  • Attend all scheduled classes and clinical sessions
  • Complete all assignments, quizzes, and competency assessments
  • Achieve minimum passing scores on all evaluations (70% or higher)
  • Complete minimum 30 successful venipunctures and 10 capillary sticks under supervision
  • Maintain professional behavior and ethical conduct at all times

Professional Conduct

  • Treat instructors, staff, fellow students, and patients with respect and dignity
  • Maintain patient confidentiality and HIPAA compliance at all times
  • Arrive on time in full uniform for all sessions
  • Follow all safety protocols and infection control procedures
  • Refrain from drugs, alcohol, or being under the influence during training
  • Report any incidents, injuries, or policy violations immediately

Uniform Requirements

  • Red scrubs (top and bottom) required every day
  • Rubber sole shoes
  • Watch with a second hand — no smartwatches
  • Name badge worn at all times on campus and at clinical sites
  • No jewelry, perfume, or body spray
  • Nails must be short and clean — no acrylic nails

Prohibited Conduct

The following behaviors are strictly prohibited and may result in immediate dismissal:

Academic Dishonesty

  • Cheating on exams, quizzes, or assignments
  • Plagiarism or submitting others' work as your own
  • Falsifying clinical practice logs or documentation
  • Unauthorized collaboration on individual assessments

Patient Safety Violations

  • Performing procedures without proper supervision
  • Failing to follow safety and infection control protocols
  • Disclosing protected patient information (HIPAA violations)
  • Practicing under the influence of drugs or alcohol

Harassment & Discrimination

  • Sexual harassment or unwelcome sexual advances
  • Discrimination based on race, color, religion, sex, national origin, age, or disability
  • Bullying, threatening, or intimidating behavior
  • Creating a hostile learning environment

Criminal or Dangerous Behavior

  • Possession of weapons on premises
  • Theft of property or identity fraud
  • Physical violence or threats of violence
  • Illegal drug use or distribution

Technology Misuse

  • Unauthorized access to GMI systems or student records
  • Recording classes without instructor permission
  • Sharing proprietary course materials publicly

Dismissal & Appeals Process

Grounds for Dismissal

  • Failure to maintain minimum academic standards
  • Excessive absences — more than 2 excused absences during the program
  • Violation of code of conduct or prohibited conduct
  • Failure to meet financial obligations
  • Falsification of application materials or records
  • Conduct deemed unsafe for patients or the learning environment

Progressive Discipline

  • Step 1: Verbal warning and counseling
  • Step 2: Written warning placed in student file
  • Step 3: Academic probation with performance improvement plan
  • Step 4: Dismissal from program

Note: Serious violations such as patient safety, violence, or criminal behavior may result in immediate dismissal without progressive discipline.

Appeals Process

  • Step 1: Submit written appeal to School Director within 5 business days of dismissal notification
  • Step 2: Appeal review within 10 business days
  • Step 3: Written decision provided to student within 5 business days of review

Decisions of the School Director are final. Students remain dismissed during the appeals process unless otherwise specified.

Intellectual Property

GMI's Proprietary Content

All content provided by GMI is protected by copyright and intellectual property laws including:

  • Course curriculum and lesson plans
  • Instructional materials, handouts, and study guides
  • Assessment materials and exam questions
  • GMI logos, trademarks, and branding

Limited License: Students receive a non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes during enrollment. Materials may not be copied, distributed, sold, or shared publicly.

Prohibited Uses

  • Reproduce, duplicate, or copy course materials
  • Record instructional content without permission
  • Share login credentials with non-enrolled individuals
  • Use GMI materials to teach competing programs or courses
  • Remove copyright notices or proprietary markings

Disclaimers & Limitations of Liability

No Employment Guarantees

While GMI provides job placement assistance and career support, we do not guarantee employment, specific salary levels, or job placement outcomes. Employment upon graduation is not guaranteed.

No Certification Guarantees

Completion of our program prepares students for the NHA certification exam but does not guarantee exam passage. Students are responsible for exam fees and meeting all NHA requirements.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GMI SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Third-party actions or decisions including employers and certification agencies
  • Losses resulting from student misconduct or policy violations

General Provisions

Governing Law

These Terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Harris County, Texas.

Dispute Resolution

Informal Resolution: Before initiating legal action, parties agree to attempt good-faith informal resolution by contacting GMI at admissions@globalmedpathinstitute.com.

Mediation: If informal resolution fails, parties agree to participate in mediation before proceeding to litigation.

Changes to Terms

GMI reserves the right to modify these Terms at any time. Material changes will be communicated via email notification and prominent notice on the website. Continued use of services after changes constitutes acceptance.

Contact for Questions

Email: admissions@globalmedpathinstitute.com

Phone: (832) 557-2667

Address: 525 N Sam Houston Pkwy E, Suite 385, Houston, TX 77060

Official Notice

NOTICE — STUDENT COMPLAINT POLICY

Dear Students:

This school has a Certificate of Approval from the Texas Workforce Commission (TWC).

TWC-Assigned School Number
S59886

The school's programs are approved by the Texas Workforce Commission.

How to File a Complaint

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school's catalog.

1
Contact the School First
Address your concern directly with school management. Email admissions@globalmedpathinstitute.com or call (832) 557-2667.
2
File with TWC If Unresolved
Students dissatisfied with this school's response, or who are not able to file a complaint with the school, can file a formal complaint with TWC.
3
TWC Complaint Information
Information on filing a complaint with TWC can be found at texasworkforce.org/careerschoolstudents or by calling 512-936-3100.

This notice is posted in compliance with Texas Workforce Commission Career Schools and Colleges rule §807.301.

Ready to Get Started?

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Apply Now →